Hi,

DNN 4.5.5  - Form Master 1.5

Had a site running for over a year working with no problems. Since yesterday the Form Master form has started timing out with the error:

Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated.

Any ideas?

Sounds like the SMTP server is timing out. Temporarily stop sending email on submit and test the form probably there will be no error. Check your SMTP settings.

Hi,

There are no problems with the SMTP settings - there is the standard DNN module on the contact page which sends out email with no problems.

I did try what you said however, but the error still occurs.

check if there is an error in event logs for this

HI,

I ran the following script on the SQL db which solved the problem:

truncate table EventLog
go
truncate table ScheduleHistory
go
truncate table SiteLog
go

Works a treat - the whole site is much faster now. Looks like a DNN performance issue rather than an issue with the module itself, but a worth while forum post for any other having similar issues. Appears that the DNN EventLog slows down DNN over time.

I think the Scheduler Functionality in newer versions of DNN have improved in this area. Certaily 4.5.5 and earlier versions had issues with the cleanup failing and in some cases Hosts disable the schedules for various reasons.