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Survey Option
Last Post 12 Jan 2010 09:33 AM by Code 5. 5 Replies.
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Brian
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11 Jan 2010 01:16 PM  
I cannot seem to get the survey option to work the way I need it to.  I have it set up to redirect on multiple submissions.  The problem is that it is working too well...it seems to be using cookies even though the user filling it out is logged in.  I have filled out the survey from my PC and then logged in as a different user on the same PC.  When I try and fill it out as a different user it redirects me without letting me fill it out.  My understanding is that it will only use Cookies when the user is not logged in.

Brian
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11 Jan 2010 01:22 PM  
Have you tried:
1. Clearing your cookies to support the assumtion that the cookies may be the problem
2. Done a query on the C5SLLC_FormData table to see if the second user's UserId it is in the CreatedBy Column?
Cogsy
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11 Jan 2010 02:21 PM  
I tried 1 and it did not work. Yes, I confirmed the user was not in that table. I tried a few more things and was able to get it to work, however it is not an ideal solution. I found that when I deleted Temporary Internet Files it worked. The module is set to 0 for cache time so I can't figure out why this would be happening.
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12 Jan 2010 12:45 AM  
The Cookie name is the Form Name. Probably not very unique, so there could be clashes. I will fix this in the next release. It could be your issue.
Cogsy
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12 Jan 2010 01:32 AM  
But I understood that if the user was logged in it would not use the cookie...is that not true?
Code 5
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12 Jan 2010 09:33 AM  
That is true. but for troubleshooting sometimes you have to try the impossible
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